GeM purchases have the same warranty as commercial ones, but the claim process is routed through the GeM portal. You must log the complaint on GeM first, then Kodak’s team responds. Do not bypass GeM, or the claim will be rejected.
Kodak Alaris India offers out-of-warranty repair. Typical costs:
, as there is currently no automated self-service online portal specifically for the Indian market. Kodak Alaris Steps to Verify Your Warranty in India Locate the Serial Number : Look for a sticker on the back or bottom