It started subtly. A lag when switching from “Portrait” to “Macro.” A stutter in the shutter sound. Then, the day he tried to capture a double rainbow over his street, the screen froze on a single, corrupted frame—half sky, half digital static. When he rebooted, the camera app opened to a black void. The lens clicked uselessly. The gallery showed thumbnails but refused to open any.
A hard reset will erase ALL data from your phone’s internal storage, including photos, contacts, apps, and settings. It will return the phone to the state it was in when you first turned it on. Back up your data before proceeding. How to Hard Reset KODAK Ektra
Scroll down to "Yes — delete all user data" and press Power again. It started subtly