Corrupt staging files prevent the downloader from launching.
Administrators often resolve this by updating the compliance module to version 4.3.2009.614 or later in the Client Provisioning Policy. Corrupted Installation or Conflicting Services:
Ensure all certificates on the ASA/ISE head-end are valid. After renewing, a manual service restart of the PSNs is often required to clear the error. Disable Third-Party Interference:
show vpn-sessiondb anyconnect show webvpn anyconnect debug webvpn anyconnect 255 (Look for "downloader failed" messages)
: This can occur if an ARM64 agent is pre-deployed but the ISE policy is not configured to handle that specific architecture. Recommended Solutions
Corrupt staging files prevent the downloader from launching.
Administrators often resolve this by updating the compliance module to version 4.3.2009.614 or later in the Client Provisioning Policy. Corrupted Installation or Conflicting Services:
Ensure all certificates on the ASA/ISE head-end are valid. After renewing, a manual service restart of the PSNs is often required to clear the error. Disable Third-Party Interference:
show vpn-sessiondb anyconnect show webvpn anyconnect debug webvpn anyconnect 255 (Look for "downloader failed" messages)
: This can occur if an ARM64 agent is pre-deployed but the ISE policy is not configured to handle that specific architecture. Recommended Solutions